1. Introduction Express Scaffold Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Collection of Personal Information We may collect personal information from you when you:
- Make a purchase or inquiry about our scaffolding products
- Contact us via phone, email, or through our website
- Subscribe to our newsletter or marketing communications
- Engage with us on social media
- Apply for a job with us
The types of personal information we collect may include your name, address, phone number, email address, payment details, and any other relevant details required to provide our services.
3. Use of Personal Information We collect and use personal information for the following purposes:
- To process orders and deliver scaffolding products
- To respond to your inquiries and provide customer support
- To send marketing and promotional materials (where consent has been given)
- To improve our website, products, and services
- To comply with legal obligations
4. Disclosure of Personal Information We may disclose your personal information to:
- Third-party service providers, such as payment processors and delivery services
- Business partners and contractors who assist in our operations
- Government authorities where required by law
We take reasonable steps to ensure that third parties handle your information securely and in accordance with Australian privacy laws.
5. Data Security We implement security measures to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, while we strive to protect your information, we cannot guarantee absolute security.
6. Access and Correction You have the right to request access to and correction of your personal information. If you wish to update or correct your details, please contact us at the details provided below.
7. Cookies and Website Tracking Our website may use cookies and tracking technologies to enhance user experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
8. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us If you have any questions about this Privacy Policy or wish to make a complaint about how your personal information has been handled, please contact us:
Express Scaffold Pty Ltd
ABN:82 608 154 678
8 Verrell St Wetherill Park, NSW, 2164
Email: info@expressscaffoldsales.com.au
Phone: (02) 9757 3829
We will respond to your inquiry as soon as possible.